Privacy Policy

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit Zamsino’s Canada-facing pages. We respect your privacy and aim to be clear about what data we handle, why we need it and how you can manage your choices. Where we refer to accounts, payments or game play, note that Zamsino is a comparison and review site and does not operate casinos, hold player wallets or access operator payment systems.

Types of data we collect

Personal data

When you contact us, sign up for newsletters, enter a giveaway or submit a complaint, we may collect personal details such as your name, email address, phone number and any information you provide in messages. We only ask for details necessary to respond to your request.

Technical data

We collect device and usage information to run the site and improve our service. This includes IP address, browser type, operating system, device identifiers, page visits, clicks and referral data. We use standard web technologies and analytics to monitor site performance and usability.

Transactional and preference data

We may retain records of communications, site preferences and any selections you make on our pages, for example preferred country portal or opted-in alerts. We do not process deposits, withdrawals or game play activity on behalf of casinos; those transactions occur with third-party operators.

How we use your information

We use collected data to respond to enquiries, deliver requested content, maintain and improve the website, troubleshoot issues and provide basic support related to listings and complaints. We also use aggregated and anonymized information for analytics, to measure site traffic and to tailor content to Canadian users.

Data protection practices

We keep your information on secure servers and use technical and organisational measures to protect it from unauthorised access. Access to personal data is limited to authorised staff who need it to perform their duties. While no system is completely secure, we regularly review our safeguards and update procedures as required.

Cookies and tracking technologies

We use cookies and similar technologies to make the site function, remember preferences and analyse traffic. You can control cookie settings through your browser; however, disabling some cookies may affect site features. Third-party analytics providers may also set cookies when you visit our pages.

Information sharing and third parties

We do not sell personal data. We may share information with service providers who assist us with hosting, analytics, email delivery and customer support. If you file a complaint about a listed casino we may share relevant details with the operator to help resolve the issue. We never share payment credentials or account passwords because we do not handle casino payments or player wallets.

User rights

You have the right to request access to the personal data we hold about you, ask for corrections, or request deletion where applicable. You can also opt out of marketing communications. We will consider and respond to valid requests in line with applicable privacy practices.

Access, correction and deletion

To exercise your privacy rights, contact us at [email protected]. Please provide enough information to identify the records you want to access or change. We may ask for verification before acting on sensitive requests.

Privacy policy updates

We may update this policy from time to time. Significant changes will be posted on this page with an updated effective date. Continued use of our site after changes indicates acceptance of the revised policy.